In today's data-driven landscape, essential insights are hidden embedded in every client interaction. Leveraging the power of machine intelligence (AI), businesses can now efficiently interpret call transcripts to reveal meaningful business intelligence. AI-powered tools can recognize customer opinions, highlight key themes, and even predict future… Read More
HMRC's Code of Practice 9 (COP9) outlines the guidelines for how individuals can efficiently resolve tax issues with HMRC. It provides a comprehensive procedure for handling these matters, aiming to achieve fair and reasonable outcomes for all parties involved. Essential elements of COP9 include: Dialogue with HMRC through designated channels. D… Read More